Asurion Honors Best Customer Retention Mobile Operator At The Asian MobileNews Awards 2005
SINGAPORE, 16 June 2005 - Asurion Asia Pacific, leading provider of mobile protection services for the wireless industry, honored the achievements of companies and leaders in the mobile telecommunications industry at the Asian MobileNews Awards 2005, held on 15 June 2005, in collaboration with Charlton Media Group at the prestigious Tower Club in Singapore.
Independent and distinguished, the annual Asian MobileNews Awards recognized outstanding companies and individuals through nominations by the magazine's readers, which started in April 2005. There was a total of 32 awards given out for both the mobile operator and mobile phone segment this year. Besides highly anticipated awards like the "Asian Mobile Operator of The Year", "Mobile Operator CEO of The Year" and "Mobile Phone of the Year", there was a new award introduced for the first time this year - "Best Customer Retention Mobile Operator". This award recognized the mobile operator that has demonstrated an exceptional ability to retain customers through a customer retention strategy or program. Please see below for the full list of the award winners.
"It is critical for mobile operators to come up with novel ways to retain their customers in order to maintain market share and grow their bottom line in a competitive marketplace. Their long-term success is, in fact, dependent on their ability to keep customers on board. It is to this end that we have collaborated with Charlton Media as the official event sponsor to recognize the Best Customer Retention Mobile Operator as well as other outstanding mobile telecommunications achievements." said Jonathan Allan, Vice President of Marketing, Asurion Asia Pacific.
About Asurion Asia Pacific
Asurion is the leading provider of mobile protection services to the wireless telecommunications industry with solutions that include handset insurance and data backup to help mobile operators generate additional revenue, reduce costs and improve customer satisfaction. Our wide-ranging expertise includes customer contact, distribution, risk management, product development, repair, reverse logistics and field support. Asurion has the scale and the scope to deliver unsurpassed quality of service. We have over 5,000 employees worldwide and works with operators such as NTT DoCoMo, Korea Telecom Freetel, Cingular,
T-Mobile and Verizon Wireless to serve millions of subscribers.
For more information, please visit www.asurion.com.sg.
About the Asian
MobileNews Awards 2005
In conjunction with Asia’s leading magazine for
mobile telecoms operators, the Asian MobileNews Awards
2005 once again recognise the achievements of companies
and business people as industry leaders. Independent
and democratic, a Mobie is the only accolade that credits
outstanding companies and individuals and is peer-selected.
| Mobile Operators | |
| Best Mobile Operator Marketing Campaign - Reliance IndiaMobile R World (Reliance Infocomm) | Mobile
Operator of the Year, Japan - NTT DoCoMo |
| Most
Innovative Mobile Operator Service - Globe G-Cash (Globe Telecom) |
Mobile
Operator of the Year, Korea - SK Telecom |
| Best Customer Retention Mobile Operator of the Year - KT Freetel | Mobile
Operator of the Year, Malaysia - Maxis Communications |
| Mobile
Operator of the Year, China - China Mobile |
Mobile
Operator of the Year, Philippines - Smart Communications |
| Mobile
Operator of the Year, Hong Kong - 3 Hong Kong |
Mobile
Operator of the Year, Singapore - SingTel Mobile |
| Mobile
Operator of the Year, Taiwan - Chunghwa Telecom |
Mobile
Operator of the Year, Thailand - Total Access Communication (DTAC) |
| Mobile
Operator of the Year, India - Bharti Tele-Ventures |
Asian
Mobile Operator of the Year - SingTel Mobile |
| Mobile
Operator of the Year, Indo-China - MobiFone |
Mobile
Operator CEO of the Year - Mr Lim Chuan Poh (SingTel Mobile) |
| Mobile
Operator of the Year, Indonesia - PT Telkomsel |
Hall
of Fame – Mrs Agnes Nardi, MD, 3 Hong Kong |
Mobile Phones |
|
| Best
3G Mobile Phone - Huawei U626 |
Best
PDA Phone - palmOne Treo 650 |
| Best
Mobile Phone Ad Campaign - Nokia “Distinctly Bold” ad |
Best
Youth Mobile Phone - Siemens M65 |
| Best
Mobile Phone Application - Pantech - Fingerprint I.D. Locking (GI100) |
Best
Email-enabled Mobile Phone - Siemens SK65 |
| Best
Mobile Phone Design - Motorola RAZR V3 |
Best
Entertainment Mobile Phone - Sony Ericsson K500i |
| Best
Business Mobile Phone - O2 Xda II Mini |
Most
Fashionable Mobile Phone - LG A7150 |
| Best
Entry-level Mobile Phone - Samsung SGH-X430 |
Most
Innovative Mobile Phone - Nokia 7280 |
| Best
Female Mobile Phone - Samsung SGH-E800C |
Mobile
Phone of the Year - Motorola RAZR V3 |