Asurion Adds Another Top Six Wireless Company To Its Roster
NASHVILLE, Tenn. 30 September 2003 - Asurion today announced it will be the sole provider of handset insurance for T-Mobile, one of the world's leading mobile telecommunications companies.
Surveys show equipment problems are the single largest reason wireless customers discontinue their mobile service. The Asurion handset insurance program covers loss, theft or damage to the subscriber's wireless devices.
"Offering Asurion's handset and device insurance program allows the carrier to move equipment issues out of their retail stores. This enables the stores to be more productive, dramatically reducing equipment-related concessions and customer turn-over," said Jim Flautt, vice president of product marketing for Asurion. "In turn, the subscriber can have a replacement phone in their hand in less than 48 hours."
About Asurion Asia Pacific
Asurion is the leading provider of mobile protection services to the wireless
telecommunications industry with solutions that include handset insurance
and data backup to help mobile operators generate additional revenue, reduce
costs and improve customer satisfaction. Our wide-ranging expertise includes
customer contact, distribution, risk management, product development, repair,
reverse logistics and field support. Asurion has the scale and the scope
to deliver unsurpassed quality of service. We have over 5,000 employees
worldwide and works with operators such as NTT DoCoMo, Korea Telecom Freetel,
Cingular, T-Mobile and Verizon Wireless to serve millions of subscribers.
For more information, please visit www.asurion.com.sg.
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